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Analysis and trends

Trends for 2012

03 January 2012
What are the themes set to define the year ahead? Muireann Bolger gazes through The Marketer’s crystal ball to see what lies ahead for 2012
Trends for 2012




Festive weight gain, cold weather and back to work blues – it is little surprise that January is considered the most depressing month of the year. But boost your spirits by taking a peek at some of the exciting trends in store for the year ahead. Get ready for a surge of interest in DIY health apps, cloud computing and marketing partnerships.

Discover why the only place to be seen this year is on screen. And if you’re feeling downcast by tales of economic woe brands will be ready to divert your attention through gamification and interactive apps. Find out why marketing to baby boomers could be the next untapped niche and why your purse could soon become a collector’s item. Community focused initiatives are set to capture the hearts of consumers, so keep watch for a resurgence in local marketing

Find out more about 2012 trends

Health on the go
Next year will see a surge of interest in DIY health fixes from time-pressed consumers. New apps and devices are already actively targeting consumers keen to monitor and manage their wellbeing. Apple’s App Store offers 9,000 mobile health apps, including nearly 1,500 cardio fitness apps, more than 1,300 diet apps, 1,000 stress and relaxation apps, and over 650 women’s health apps. By mid 2012, this number is expected reach 13,000. DIY health innovations include Jawbone’s “Up”, a wristband that tracks a user’s moving, eating and sleeping patterns. “The Play It Down” app enables users to test their hearing, while Withings' blood pressure monitor plugs into an iPad, iPhone or iPod Touch and takes the user’s blood pressure after which data can be sent directly to a doctor or published confidentially on the Web. US automotive giant Ford is tapping into this trend by providing mobile apps to keep track of chronic conditions such as diabetes, asthma and hay fever. (Source: Trendwatching.com)

Digital wallets
Contactless payment devices such as near-field communication (NFC) and QR codes will enter the mainstream in 2012.  When used in smartphones, they encourage customers to merge their wallet with their mobile phones. Surveys suggest consumers are ready to embrace this trend. Two-thirds of UK shoppers say cash is inconvenient and more than half of Canadians said they would be happy to never see a dollar bill again, according to 2011 surveys by Barclays and PayPal. According to Juniper Research, 300 million devices will be on offer to allow consumers to “tap and pay” through NFC by 2014. It is estimated the value of contactless payments and ticketing using NFC will reach $113bn (£72.4bn) per year by 2016 around the world. (Source: Stylus.com)

Bargain frenzy
Bargain hunting is no longer a hidden pursuit. The ability to snag the best possible deal has become a mark of status among savvy recessionary consumers. New technologies allow customers to reuse and share offers and deals, while instant access to online reviews of deals increases customers’ zeal to find the ultimate bargain. Going cashless will become increasingly popular as the option of mobile payments creates a new data-driven system of rewards, purchase history and deals. (Source: Trendwatching.com)

Welcome to the cloud

Businesses will invest large amounts of money in cloud computing and mobile technology next year. According to the report: IDC Predictions 2012: Competing for 2020, 2012 will see more money spent on mobiles and tablets than PCs and 80 per cent of commercial applications are set to be on cloud platforms. “The UK is underinvested in IT – spending never really recovered from the Millennium Bug that never was – and with advertising and consumer spending rapidly moving online and kit becoming out of date, some rise there is likely,” points out chief executive of the Centre for Economic and Social Research, Douglas McWilliams. (Source: IDC.com, Insight.com)

Local marketing and partnerships

As the clean-up efforts following the London riots show, community love is on the rise. This year will see a resurgence of local marketing to tap into people’s collective devotion to their local community. While the internet by nature is international, there is a growing market for local websites and scope for businesses to tailor websites to specific localities. “There has been a breakdown of trust in the government, big corporations and institutions and people really place their trust in their friends and local community. “There are a lot of drivers to create more community-based marketing activity,” explains 23red’s managing partner Jane Asscher. Brands are also set to tap into this trend for collective working as partnership marketing becomes more common. This will not just be about tactical value-based promotions but about strategic alliance with other brands. (Source:23red)

Increased focus on baby boomers
As people live and work longer more marketing will be targeted at the over-55s interested in maintaining a healthy, active lifestyle. This will lead to the creation of more products that are tailored to their specific needs and the market for functional ingredients – think Omega 3 and probiotics – will continue to expand. This year could also see more websites targeted at baby boomers. More and people within this demographic are now using the internet to find information, products and services. There is an opportunity for website designs that cater for different attitudes and aptitude, taking into account reduced levels of vision, hearing and cognition. (Source: Leatherheadfoodresearch.com, www.ehow.com)

Screening
In 2012, if it is not on screen, it’s not worth seeing. Touchscreens and tablets have made it much more convenient for consumers to view online while they are on the move. UK supermarket chain Sainsbury’s has tapped into this trend by partnering with television provider Sky, allowing shoppers to watch sports events while they shop using in-cart iPad docks and speakers. In 2012, video consumption will soar as brands increasingly use this channel to engage with customers. Video brochures, video newsletters, and regular video communications will become standard features on websites. According to Cisco, 80 per cent of all internet traffic will be driven by video by 2015. (Source: Trendwatching.com, Milwardbrown)

Playfulness
In a bid to escape from the grim news about the economy, consumers will become more responsive to entertainment and escapism. Big brands will become more playful, using gamification and other “funware” that use points, puzzles and level progression to attract and engage customers. Social tools and technologies that enable people to interact with TV programmes will explode in 2012. Viewers will be able to interact with TV and producers will draw on this data for creative inspiration. Services such as Bluefin Labs and GetGlue indicate traditional TV ratings may be bolstered by “social ratings” as advertisers start to take into account how a show is travelling beyond the TV audience. (Source: Milward Brown)

Sustainability
This will continue to be a buzzword for many companies in 2012 as they strive to create ethical businesses. Increased focus will be placed on initiatives such as packaging reduction, ethical sourcing policies and the reduction of food miles. M&C Saatchi’s chief strategy officer Richard Storey explains that brands will have to be wary of green washing claims: “There is a lot of cynicism and apathy creeping in among consumers about this topic so where strides are being made is where brands are highly specific. You will see fewer brands making general bland claims about their environmental efforts and offering more detail about specific initiatives, ” he says.The latest green trend has seen brands helping consumers recycle by taking back old items from customers, and doing something constructive with them. Expect to see more brands adopt a grown up approach in their marketing by advocating sustainable initiatives and ditching old choices of cute and comforting creative. For example, SCA has relaunched its brand Velvet Tissue in a £10.5m campaign that has dropped its “baby MD” character to focus on its “three trees” sustainability initiative, which pledges to plant three new trees for every one it uses in the production of its products. (Source: Trendwatching.com, www.sca.com)

What do you think will be the trends affecting your marketing strategy in 2012?
Share your comments below:



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“Next year will see a surge of interest in DIY health fixes from time pressed consumers”

 

 

 

 

 

 

 

 

 

 

 






















 

 Businesses will invest large amounts of money in cloud computing and mobile technology next year

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 







 

 

 



“In 2012, if it's not on screen, it's not worth seeing”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 




 

 

 

 

 

 

 





 






 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 









Comments
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I would easily tie local marketing with sustainability here, i see opportunities of building lovemarks with the communities which in the long run differentiates brands. Sustainability beyond just ethics and green but showing care, driving closeness.

ita Bassey (09/02/2012 07:46:55)

You only have to look around you on the street to realise that technology is on the move and that services and businesses should be adapting for the mobile user. However, in order for systems such as digital payments to succeed, wifi/3G networks need a fair amount of development. At times I struggle to even load a bus timetable on my iPhone when out and about! Presumably the further development of wifi networks is on the cards for 2012 too?

Natalie Blackburn (11/01/2012 15:16:19)

I don't think anyone would argue that sustainability is important now, and for the future, but sadly there is still a commercial schizophrenia out there. There are some companies and retail organisations that advocate and fanfare their own sustainability initiatives, whilst at the same time work on driving prices down from their suppliers, who in turn demand discounts and rebates from their suppliers. The buck has to stop (or start) somewhere, otherwise this continual desire for increased profits and short term share gains will be delivered at the expense of smaller companies and individuals - and how sustainable is long term unemployment?

Iain Beck (06/01/2012 10:26:46)

The key issue that has struck my mind really is sustainability. My interest is on not for profit organisations. It clearly shows that sustainability trend is an advantage to them as many companies are tending be more environmentally aware, channelling some of their resources towards such causes, thereby providing an opportunity for NFP organisations seeking charity to gain.

Norman kitara (05/01/2012 12:03:11)

As the recession bites harder on peoples' hard earned money it will be interesting to see if the touch payment system really grabs hold in the UK. It is still much easier to account for your spending when you only have a cash budget. Credit cards and mobile devices hide the real cost of spend and increase people's willingness to spend beyond their means. This is great for business profits but not for the consumer.

Maria Trevis (04/01/2012 12:44:12)

The remarks on sustainability still look like 'greenwash'. Few firms are carrying out a detailed audit of how they or their clients could become more sustainable. Taking just one issue: how many firms have premises or are planning a move to premises which are built to passivhaus standards? We are so far behind our European competitors that many of the green 'campaigns' fall pathetically short of the mark.

Alistair Macdonald (04/01/2012 12:30:38)

There are emerging infomal banking options (digital & non-digital). Customers are also seeking shopping experiences other other satisfaction. Companies are too focussing on staff retention as a long term business growth strategy

Rachel Ndungu (03/01/2012 20:35:50)

I think this year will see more people looking online to educate themselves.

Due to increased higher education fees, more people will be looking to raise their employability levels in a time of fierce competition.

This will be coupled with an increase in people looking to start their own business in the face of large job cuts.

Learning to successfully cash in on their passions and skills will drive their online learning.

Though the marketing of products online will be strong in 2012, I think the rise in self development and online learning will be significant for many businesses to concentrate on services that support this.

It proves to be an interesting year ahead for content creators like myself and many others, who are looking to create information based content for online development.

Robin Williams (03/01/2012 17:14:13)

The battle between the high street and online will move to another level.

There are already many instances where some consumer durables are no longer being displayed by traditional outlets as they cannot compete with online prices.

But many consumers still want to see before they buy. In some sectors we have already started to see manufacturers opening display showrooms as a consequence.

Ian Exall (03/01/2012 13:21:37)

While we may be marketeers lets not forget that we are consumers too. My post Christmas retailing experience suggests that if the high street is to survive (& out of town for that matter) WE need to be driving a trend where consumer service becomes a delivered reality.

Andrew Smart (03/01/2012 12:58:34)