Faces are memorable
The human mind has an extraordinary ability to remember faces and objects but great difficulty in recalling abstract numbers and lists. Memory experts use this phenomenon to learn reams of apparently disordered information, such as card tricks: each playing card is memorised as a person, such as Princess Diana for the queen of hearts card.
Mascots harness this principle, replacing abstract brand ideas with physical, tangible beings. Bright colours, a vivacious demeanour and a strong narrative stick in the mind. Ironically, the more obscene or revolting an image is the more memorable it will be. Novel or striking images are almost as good – a compromise sufficient for most marketers.
It’s “simples”
The most successful mascot of recent years is Compare the Market’s meerkat Aleksandr Orlov. The furry fellow debuted in 2009 and increased traffic to the insurance site from 50,000 visitors a month to more than two million. Today, Orlov has more than 768,783 Facebook “likes” and more than 20,000 followers on Twitter. He’s even been interviewed on ITV’s Daybreak show.
Peterborough‑based owner, the BGL Group, recognised early it had a hit and ploughed resources into Orlov, setting up a Flickr page and creating a cuddly toy sold at Harrods. It developed the spoof meerkat site and social media pages for Orlov, who even does monthly comedy podcasts, downloadable from iTunes. Orlov’s autobiography, A Simples Life, registered more pre-order sales than Tony Blair’s A Journey and more than double Cheryl Cole’s Through My Eyes.