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A CIM century


The Chartered Institute of Marketing celebrates its 100th anniversary this year. Marketing has undergone incessant change during those years, thanks to revolutions in technology, techniques and academic thinking.

 

1911 was a titanic year

1911 was not only the year that The Chartered Institute of Marketing was founded. It was the year Roald Amundsen beat Captain Scott to the South Pole, Italy annexed northern Libya, Hiram Bingham rediscovered the deserted Inca city of Machu Pichu, the Wuchang Uprising triggered the Chinese revolution and the Mona Lisa was stolen from the Louvre. Herbert Asquith was the prime minister, having been elected in 1908, and was busy curbing the power of the House of Lords with the 1911 Act of Parliament. The dockyard of Harland & Wolff, Belfast, was finishing the construction of the world’s largest passenger steamship. The Titanic would sail in April the following year.

 

Elixir spawned marketing

The origin of the term “marketing” as a noun is unclear. Robert Bartels in his History of Marketing Thought dates it to between 1906 and 1911, and David Bussiere has cited examples as early as 1896. While most major marketing concepts emerged in the 20th century, many can be traced from earlier – from pawn brokers’ balls to Queen Anne’s resurrection of patents. The late 18th century was a particularly fertile period, notable as the golden age of quack remedies such as Daffy’s Elixir, when ingenious marketing was paramount. In her paper Medical advertising and trust and late Georgian England, Hannah Barker analyses the marketing of such elixirs, which involved pamphlets, branded packaging, bold claims for longevity and colourful testimonials. The parallels with the current smoothie market are unmistakable.

10 clues

marketing milestones

1

The first neon sign lit in 1912 at a French barber’s shop heralded a revolution in technology-based marketing.

 

2

State-directed consumer marketing was born in Britain with the creation of the Empire Marketing Board in 1926. It printed posters asking consumers to “Buy Empire” and “Follow the Flag”.

 

3

Behavioural analysis was revolutionised by Tom Harrison’s research body Mass Observation. Founded in 1936, Mass Observation recorded vox‑pops, opinion polls and the thoughts of the general population.

 

4

Television advertising: toothpaste company Gibbs SR broadcast the first British small-screen ad on ITV’s first day of broadcast in 1955.

 

5

Segmentation replaced crude mass-marketing theories with the publication of a paper by Wendell Smith in the Journal of Marketing, 1956. 

 

6

Is marketing evil? Vance Packard’s The Hidden Persuaders, 1957, portrayed marketers as manipulators of desire. The book spearheaded a counter‑cultural resistance to marketing.

 

7

What do marketers do? Harvard professor Neil Borden listed and defined the roles of the marketer in his paper on the “marketing mix”, published in the Journal of Advertising Research, 1964.

 

8

The first radio ad was aired in the US in 1926. It took until May 1964 for the UK to catch up, when pirate station Radio Caroline ran the first ad for the Duke of Bedford’s Woburn Abbey.

 

9

“Guerilla marketing” was introduced in the eponymous 1984 book by Jay Conrad Levinson. The work championed the idea that provocative PR stunts, combined with an underdog ethos, can produce huge return on investment.

 

10

The term "database marketing" was coined in the 1980s by Bob and Kate Kestnbaum. Its earliest recorded definition appears in a 1988 book of the same name by Robert Shaw and Merlin Stone.

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